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Privacy policy
Last updated: March 2026
Brickanuck (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to operate our rental service, process orders, and improve your experience.
Information you provide directly
Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by third‑party providers; we do not store full card details)
Account login details
Messages or support requests
Survey responses or feedback
Information collected automatically
When you visit our website, we may collect:
IP address
Browser type and device information
Pages viewed and actions taken
Cookies and similar technologies (see our Cookies Policy)
Information from third‑party services
If you interact with us through platforms like Google, Meta, or payment processors, they may share limited information with us according to their own privacy policies.
2. How We Use Your Information. We use your information to:
Create and manage your Brickanuck account
Process orders, subscriptions, and payments
Ship and receive rental sets
Communicate with you about your account, orders, or support requests
Improve our website, services, and customer experience
Prevent fraud and maintain security
Send optional marketing emails (you can unsubscribe anytime)
Analyze usage trends to improve operations
We do not sell your personal information.
3. Sharing Your Information
We may share your information with trusted third parties who help us operate Brickanuck, such as:
Payment processors
Shipping carriers
Email and communication platforms
Analytics and marketing tools
IT and security providers
These partners only receive the information necessary to perform their services and must protect it according to their own privacy obligations.
We may also share information if required by law or to protect our rights, safety, or property.
4. How We Protect Your Information. We use industry‑standard safeguards to protect your data, including:
Encrypted connections (HTTPS)
Secure payment processing
Access controls and authentication
Regular system monitoring
While no system is 100% secure, we take reasonable steps to keep your information safe.
5. Your Choices and Rights. You can:
Access or update your account information
Request deletion of your account
Opt out of marketing emails
Manage cookie preferences through your browser
Contact us with privacy questions
Depending on your region, you may have additional rights regarding your personal data.
6. Data Retention. We keep your information only as long as necessary to:
Provide our services
Meet legal or tax obligations
Resolve disputes
Maintain accurate business records
When information is no longer needed, we securely delete or anonymize it.
7. Children’s Privacy. Brickanuck is not intended for children under the age identified on the rental kit.
We do not knowingly collect personal information from children without parental consent.
8. Changes to This Privacy Policy
We may update this policy from time to time.
When we make changes, we will update the “Last updated” date at the top of this page.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, you can reach us at:
Bricanuck c/o Board Miniatures Hobby Store
70 Granite Drive, Unit 105
Moncton, NB, Canada
E1H 0K6
Email: [email protected]