Brickanuck rental services by Board Miniatures Hobby Store – Terms of Service
Last Updated: March 2026
These Terms of Service (“Terms”) govern all rentals, purchases, and interactions with Brickanuck, operated by Board Miniatures Hobby Store (“Company”, “We”, “Us”, “Our”).
By renting a LEGO® set (“Rental Set”), purchasing products, or using our website or services (“Services”), you agree to these Terms in full.
These Terms operate in addition to the Brickanuck Rentals "Rental Waiver", which remains binding and must be accepted before each rental.
1. Definitions
“Rental Set” – Any LEGO® set, kit, bundle, or product provided temporarily for rental use.
“Customer”, “You”, “Your”** – Any individual or organization renting or purchasing from Board Miniatures Hobby Store's Brickanuck rental services.
“MSRP Group Pricing”** – Our pricing model based on the LEGO® set’s Manufacturer’s Suggested Retail Price (MSRP).
“Missing Piece Protection (MPP)” – Optional add‑on that reduces or eliminates charges for accidental piece loss.
“Replacement Cost” – The current market cost to replace missing or damaged LEGO® elements, minifigures, manuals, or containers.
2. Eligibility
To rent from Brickanuck, you must:
- Be at least 18 years old
- Provide accurate contact and payment information
- Maintain a valid payment method for the duration of the rental
- Agree to these Terms and the Rental Agreement Waiver
- Organizations (schools, daycares, clubs) must designate a responsible contact person.
3. Pricing Structure (MSRP‑Based Rental Groups)
Rental fees are determined by the LEGO® set’s MSRP and assigned to one of six main groups:
- Group 1 (Up to $39.99) rental fees of $10 for first 30 days;
- Group 2 ($40 to $79.99) rental fees of $15 for first 30 days;
- Group 3 ($80 to $149.99) rental fees of $29 for first 30 days;
- Group 4 ($150 to $249.99) rental fees of $50 for first 30 days;
- Group 5 ($250 to $499.99) rental fees of $98; and,
- Group 6 ($500+) variable rental fees based on set (25% of MSRP)
After 30 days: A daily two percent (2%) base price charge rate applies indefinitely until the set is returned or deemed lost/stolen.
Rental Sets are automatically, without prior notice, deemed stolen after a period of one hundred and eighty days (180-days) without any contact from the customer and is subject to additional charges up to the full MSRP value of replacing the set in addition to the contractually obligated rental charges.
Prices may be updated periodically to reflect changes in The LEGO® Group's MSRPs or market availability.
4. Rental Limits
- Only one (1) Rental Set may be rented per customer at a time. Additional sets in the same order will be cancelled and refunded.
- We may refuse service to customers who, at our sole discretion, repeatedly return sets unreasonably late, damaged, incomplete, or contaminated.
5. Condition of Rental Sets
We promise and guarantee that all Rental Sets are:
- Comprised of official LEGO® components only
- Professionally cleaned
- Inspected for completeness
- Packaged with required components (bricks, minifigures, manuals, containers)
Minor cosmetic wear is normal and does not affect rental eligibility.
6. Customer Responsibilities
You agree to:
- Handle all pieces with care
- Supervise young children during use
- Keep the set away from pets, liquids, smoke, and contaminants that could damage parts or the set.
- Return all components in the original container
- Follow all cleaning, handling, and packing instructions
- Notify us promptly of missing or damaged pieces
***Failure to follow these responsibilities may result in additional charges.***
7. Missing, Damaged, or Contaminated Pieces
7.1 Limited Missing Piece Protection (Optional Add‑On). MPP covers accidental loss of small pieces.
If you decline MPP, you may be charged:
- Replacement cost of missing pieces
- A service fee for sorting, reconditioning, and restoring completeness
- The MPP only covers limited pieces, any suspected abuse or fraudulent behavior will automatically void the protection and its fees. In this instance, the MPP fees will not be reimbursed and you may be subject to additional replacement fees.
7.2 Damage Beyond Normal Wear
Charges may apply for:
- Chewed, crushed, melted, or stained pieces
- Broken or cracked elements
- Damaged or missing minifigures
- Damaged manuals or containers
- Stickers, glue, markers, adhesives, or modifications
7.3 Contamination Fees
Additional charges may apply for sets exposed to:
- Smoke, Strong odours, Food residue, Pet hair or dander, Liquids, Mold or mildew
- Any substance requiring deep cleaning or part replacement
7.4 Replacement Value
If a set is returned with excessive loss or damage, or not returned at all, you may be charged up to the full replacement value in addition to your rental charge obligations.
8. Returns & Lost or Stolen Fees
8.1 Return Requirements
Rental Sets must be returned:
- Using the provided return instructions
- In the original container
- With all included components
8.2 Late Fees
We do not charge traditional late fees.
Instead:
- The flat rental rate covers the first 30 days
- After 30 days, a two percent (2%) per day charge applies until the set is returned
8.3 Failure to Return
If a set is not returned within one hundred and eighty (180) days, without any customer communications or expressed interest in extending the rental period, it may be considered lost or stolen and will be subject to full replacement value charges in addition to any rental charge obligations. If a set is considered or deemed Stolen, legal proceedings may also be initiated.
9. Health & Safety
- All sets are cleaned using mild, non‑toxic agents in accordance with internal sanitization SOPs.
- Customers must NOT clean sets using any detergents with dyes, perfumes, harsh chemicals, heat, dishwashers, or other damaging methods. Any evidence of non-approved cleaning agents may result in full replacement value charges in addition to standard rental charge obligations.
- We clean every set between rentals; home cleaning is not required.
10. Retail Sales
Retail products offered at checkout or online at full value (sealed sets, minifigures, accessories) are sold separately and are not part of the rental program.
Retail purchases follow the policies of Board Miniatures Hobby Store.
11. Gift Cards & Credits
- Gift cards are non‑refundable and expire after 48 months unless required by law.
- Credits or promotional balances have no cash value.
12. Conduct & Misuse
It is strictly forbidden and you agree not to:
- Resell, lend, or sub‑rent Rental Sets
- Use sets for commercial events without written permission
- Misrepresent damage or loss
- Engage in abusive or fraudulent behaviour
Any violations may be subject to full replacement costs in addition to rental charge obligations. We may suspend or terminate accounts for violations.
13. Liability & Disclaimers
- LEGO® is a trademark of the LEGO® Group, which does not sponsor or endorse Brickanuck.
- Brickanuck rental services and Board Miniatures Hobby Store are not responsible for injuries resulting from improper use of LEGO® products.
- All rentals are provided “as‑is” except as expressly stated.
- To the fullest extent permitted by law, our liability is limited to the amount paid in the preceding 90 days.
14. Privacy
We collect and store customer information for rental tracking, payments, and communication.
We comply with Canadian privacy laws including PIPEDA.
A separate Privacy Policy provides full details. Please visit www.boardminiatures.ca for our full privacy policy
15. Changes to Terms
We may update these Terms at any time.
Material changes will be communicated via email or website with at least 30 days’ notice.
16. Contact Information
Brickanuck c/o Board Miniatures Hobby Store
70 Granite Drive, Unit 105
Moncton, NB, E1H 0K6
Canada
Email: [email protected]
Phone: (506) 383‑6464
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